Get started with Data Solutions

The Data Solutions API gives you access to Trustpilot’s global database of business profiles and consumer reviews.

The API includes four endpoints:

• Find business unit: Search for a business to get its unique ID (Business Unit ID).
• Get business unit details: Get a business’s TrustScore, star rating and number of reviews.
• Get service reviews: Access the full text and details of a business’s reviews.
• Get latest reviews for business unit: Return up to five of the most recent reviews for a Business Unit.

There are two products available to access these endpoints: TrustSignals or TrustSource.

TrustSignals lets you find a Business Unit ID, return business details, get latest reviews for a business and access the TrustLayer web app. TrustSource gives you access to all the service reviews for a Business Unit, as well as access to TrustSignals.

Product	Find business unit	Get business unit details	Get service reviews	Get latest reviews for business unit
TrustSignals	✅	✅	❌	✅
TrustSource	✅	✅	✅	✅

To sign up for a Data Solutions product, register your interest on the Data Solutions waitlist. A member of the team will contact you with the next steps to set up your account.

Generate your API key

To use the Data Solutions API, generate an API key in the TrustLayer web app. Your organization can only have one active API key at a time. Generating a new key will invalidate the old one.

To generate an API key:

1. Sign in to TrustLayer.
2. Select Create new key.
3. Copy your new API key and store it in a secure location.

Note

You must copy your API key before you close the key generation window. For security reasons, the full API key is only shown once.

Add and manage users

Your partner manager will set up your organization’s first admin account. Admins can add, edit and remove users. Members can only view.

To add a new user:

1. Sign in to TrustLayer.
2. In the side navigation, select Users.
3. Select Add user.
4. In the modal, enter the user’s name and email address.
5. Select the user’s role (Admin or Member).
6. Select Add user.

Make your first API call

If you have a Data Solutions API key, you’re ready to start using the API. To learn how to access a business’s TrustScore and consumer reviews, go to How to use the Data Solutions API.