How to use the Data Solutions API

The Data Solutions API provides access to Trustpilot’s data for all Business Units (domains).

To get specific information about a business, such as its TrustScore or consumer reviews, use the following steps:

Step 1: Find the Business Unit ID

To get started, you need to find the Business Unit ID for the company you’re interested in. You can do this by using the Find business unit endpoint and searching by the company’s domain name.

For example, to find trustpilot.com’s Business Unit ID, use the following code:

CURL

curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units?domain=trustpilot.com" \
  -H "apikey: YOUR-API-KEY-HERE"

The API returns the Business Unit ID and other basic company details. Copy the ID to use in the next step. A typical response might look like this:

{
  "businessUnits": [
    {
      "id": "507f191e810c19729de860ea",
      "displayName": "Trustpilot",
      "name": {
        "referring": [
          "Trustpilot"
        ],
        "identifying": "Trustpilot"
      }
    }
  ]
}

Step 2: Get business data

If you’ve got the Business Unit ID for a business you’re interested in, use the following scenarios to retrieve specific data for that business.

Get the TrustScore

To get a Business Unit’s TrustScore, star rating and the total number of reviews, use the Get business unit details endpoint and provide the Business Unit’s ID as a path parameter.

For example:

CURL

curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units/507f191e810c19729de860ea" \
  -H "apikey: YOUR-API-KEY-HERE"

Get the latest reviews for a business unit

If you want to display an up to date sample of a business’s reviews, use the Get latest reviews for business unitendpoint. To use this endpoint, pass in the Business Unit ID and define the number of reviews (up to five) that you want to receive.

For example:

CURL

curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units/507f191e810c19729de860ea/reviews/latest" \
  -H "apikey: YOUR-API-KEY-HERE"

The response for a latest service review includes the following:

Response	Description
id	The review ID
stars	How many stars the consumer has given the domain, out of 5.
title	What the consumer titled the review.
text	The body of the review.
language	The language the review is written in
createdAt	The time the review was submitted.
updatedAt	The time the review was updated, if at all.
experiencedAt	The point in the user journey that the review is about. For example, delivery.
source	Whether the review was organic or prompted by an invitation.

Get service review data

Note

You must have access to TrustSource to get a Business Unit’s service reviews.

To access a Business Unit’s reviews, use the Get service reviews endpoint and provide the Business Unit’s ID as a path parameter.

For example:

CURL

curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units/507f191e810c19729de860ea/reviews" \
  -H "apikey: YOUR-API-KEY-HERE"

The response for a service review includes the following:

Response	Description
id	The review ID
stars	How many stars the consumer has given the domain, out of 5.
title	What the consumer titled the review.
text	The body of the review.
language	The language the review is written in
createdAt	The time the review was submitted.
updatedAt	The time the review was updated, if at all.
experiencedAt	The point in the user journey that the review is about. For example, delivery.
source	Whether the review was organic or prompted by an invitation.