Deletions API

To ensure compliance with privacy regulations, Trustpilot lets consumers delete their consumer profile and any reviews they’ve submitted from the Trustpilot platform.
Each endpoint returns a list of IDs that you should remove from your system as well.

Note

If you use the Trustpilot API to pull and store consumer or review data, you should mirror Trustpilot’s deletions by calling the Deletions API endpoints every 28 days.

Pagination

To add pagination to your query, use the following parameters:

limit: Limit the number entries you see per page. The default number of page entries is 100 but you can specify up to 1000.

nextToken: Move to the next page of returned results.

• Get deleted consumers

  Returns a list of consumer IDs that were deleted within the specified date range. You must delete returned consumer data from your system

  HTTP method: GET

  Authentication: API Key

  URL: https://api.trustpilot.com/v1/consumers/deletions

  Parameters

  • limit, Optional integer

    Example: ?limit=50

  ---

  • startDate, Optional string

    Example: ?startDate=2025-04-30

  ---

  • endDate, Optional string

    Example: ?endDate=2025-05-30

  ---

  • nextToken, Optional string

    Example: ?nextToken=eyJsYXN0RXZhbHVhdGVkS2V5Ijp7fX0=

  ---

  CURL

  curl -X GET "https://api.trustpilot.com/v1/consumers/deletions" \
    -H "apikey: YOUR-API-KEY-HERE"

  Response

  {
    "consumers": [
      {
        "consumerId": "5f9c1b9b810c19729de860ea",
        "deletedAt": "2025-04-30T14:32:17.235Z"
      }
    ],
    "nextToken": "eyJsYXN0RXZhbHVhdGVkS2V5Ijp7ImNvbnN1bWVySWQiOiI1ZjljMWI5YjgxMGMxOTcyOWRlODYwZWEifX0="
  }

• Get deleted reviews

  Returns a list of review IDs that were deleted within the specified date range. You must delete returned review data from your system

  HTTP method: GET

  Authentication: API Key

  URL: https://api.trustpilot.com/v1/reviews/deletions

  Parameters

  • limit, Optional integer

    Example: ?limit=50

  ---

  • startDate, Optional string

    Example: ?startDate=2025-04-30

  ---

  • endDate, Optional string

    Example: ?endDate=2025-05-30

  ---

  • nextToken, Optional string

    Example: ?nextToken=eyJsYXN0RXZhbHVhdGVkS2V5Ijp7fX0=

  ---

  CURL

  curl -X GET "https://api.trustpilot.com/v1/reviews/deletions" \
    -H "apikey: YOUR-API-KEY-HERE"

  Response

  {
    "reviews": [
      {
        "reviewId": "6a7b2c3d810c19729de860eb",
        "deletedAt": "2025-04-30T09:45:23.128Z"
      }
    ],
    "nextToken": "eyJsYXN0RXZhbHVhdGVkS2V5Ijp7InJldmlld0lkIjoiNmE3YjJjM2Q4MTBjMTk3MjlkZTg2MGViIn19"
  }

• Get deleted product reviews

  Returns a list of product review IDs that were deleted within the specified date range. You must delete returned product review data from your system

  HTTP method: GET

  Authentication: API Key

  URL: https://api.trustpilot.com/v1/product-reviews/deletions

  Parameters

  • limit, Optional integer

    Example: ?limit=50

  ---

  • startDate, Optional string

    Example: ?startDate=2025-04-30

  ---

  • endDate, Optional string

    Example: ?endDate=2025-05-30

  ---

  • nextToken, Optional string

    Example: ?nextToken=eyJsYXN0RXZhbHVhdGVkS2V5Ijp7fX0=

  ---

  CURL

  curl -X GET "https://api.trustpilot.com/v1/product-reviews/deletions" \
    -H "apikey: YOUR-API-KEY-HERE"

  Response

  {
    "product-reviews": [
      {
        "productReviewId": "7e3f5d9g810c19729de860ec",
        "deletedAt": "2025-04-30T16:18:45.763Z"
      }
    ],
    "nextToken": "eyJsYXN0RXZhbHVhdGVkS2V5Ijp7InByb2R1Y3RSZXZpZXdJZCI6IjdlM2Y1ZDlnODEwYzE5NzI5ZGU4NjBlYyJ9fQ=="
  }